Recently, Mr. Wang, a resident of Jiaozhou City, Shandong Province, has finally made progress on the work orders that he has been "spinning" around. Previously, he reported through the 12345 government service hotline that "the tire was damaged and the speed bump nail was punctured, and he did not receive compensation for four months". Due to unclear responsibility from the responsible department, the work order was returned four times by three departments. The Discipline Inspection Commission and Supervisory Commission of the city subsequently intervened to supervise and promote the streamlining of responsibilities among relevant departments, clarify the supervision units for the speed bump laying project, supervise and coordinate the handling, and respond to public demands as soon as possible. After investigation, a cadre in a certain street of the city blindly returned a work order without verifying the situation, claiming that it did not belong to the supervision of the street. He was found to be irresponsible and inactive in his work and was dealt with accordingly. Currently, Mr. Wang has received compensation from the project construction party. The Discipline Inspection Commission and Supervisory Commission of Jiaozhou City launched the "Clean and Honest Line" work style construction action, dispatched a dedicated person to connect with the 12345 government service hotline office, and dealt with problems such as shirking responsibilities and neglecting work style in accordance with regulations, laws and regulations. Since the launch of the action, 38 people have been criticized, educated, and dealt with, including 8 people who have been disciplined by the Party and government, and 74 difficult and complex complaints have been resolved. The 12345 government service hotline is connected to the Party and the government on one end, and to the masses on the other end. Disciplinary inspection and supervision agencies actively connect with relevant data, discover problem clues through big data collision, strictly investigate the problem of irresponsibility and inaction behind long delayed matters, effectively play the role of public supervision, and urge the resolution of people's livelihood demands. Some long-standing unresolved and repeatedly complained issues, as well as work orders with extremely low public satisfaction, may hide clues of disciplinary and illegal issues behind them. Disciplinary inspection and supervision agencies take this as a breakthrough point to conduct in-depth investigations and strengthen supervision. Since the beginning of this year, the Commission for Discipline Inspection and Supervision of Yuhuatai District, Nanjing City, Jiangsu Province, has focused on analyzing and judging the situation of repeated complaints of the same issue for more than 3 times by retrieving relevant work orders that were not satisfied with the 12345 government service hotline follow-up, and investigating the problem of inadequate performance. The Discipline Inspection and Supervision Commission of the district is led by the Party and Government Conduct Supervision Office, and feedback the problem work orders to the dispatched discipline inspection and supervision team and the street (park) discipline work committee for follow-up and supervision. As of now, 39 supervision work orders have been issued. We have found that many work orders with 'unsatisfactory' feedback are due to incomplete solutions, which require collaboration and coordination among all levels and departments to address the root cause. ”The relevant officials of the Discipline Inspection Commission and Supervision Commission of Zhongxian County, Chongqing, stated that the county's Commission for Discipline Inspection and Supervision has improved its institutional mechanisms, urged relevant units to clarify the rectification time limit, promoted the implementation and refinement of work, and conducted satisfaction follow-up visits to the respondents again. Strengthen proactive supervision in response to high-frequency common demands. The Discipline Inspection and Supervision Commission of Wenchang City, Hainan Province has established a linkage mechanism with the Municipal Government Service Center, regularly holding joint meetings. The Municipal Government Service Center communicates with the Municipal Commission for Discipline Inspection and Supervision in a timely manner during dispatching and supervision. For verified cases of misconduct and inaction, relevant personnel will be held accountable. When dealing with the problem of difficulty in real estate registration in a certain residential area in the city reflected in the hotline work order, the Municipal Commission for Discipline Inspection and Supervision found that the relevant functional departments had engaged in buck passing and passive work. After verification, the three responsible persons involved were held accountable. On this basis, the Municipal Commission for Discipline Inspection and Supervision urged relevant departments to draw lessons from other cases and clarify alternative solutions for the missing requirements for obtaining real estate certificates for houses in accordance with the principle of "separation of certificate processing and certificate payment". As of June this year, efforts have been made to solve the problem of difficult real estate registration in 268 project communities, and more than 10000 households have obtained property ownership certificates for their houses. Jiang, the secretary of a certain community party branch, accepted banquets from multiple property companies and used his position to seek personal gain... "Recently, the intelligent monitoring and analysis platform of the Yizheng Municipal Commission for Discipline Inspection and Supervision in Jiangsu Province received a real-time warning message from the 12345 hotline intelligent analysis system. After investigation, Jiang illegally accepted banquets and invitations from property managers during the preparation and establishment of the homeowners' committee in his jurisdiction, and was given a warning within the party. Taking the opportunity of digital construction, the Discipline Inspection Commission and Supervision Commission of Yizheng City, together with relevant departments, jointly developed the 12345 hotline intelligent analysis system. By integrating data resources from multiple departments, establishing an intelligent analysis model, setting up 12 types of problem screening rules such as "illegal eating and drinking", "eating and card grabbing", and "buck passing", automatic classification and risk rating of work orders are carried out, and real-time push to the intelligent monitoring and analysis platform. As of now, the system has screened more than 60 problem work orders, transferred 8 problem clues, filed and investigated 4 cases, and promoted the resolution of 45 livelihood issues. (New Society)