The State Council recently issued the "Opinions on Improving the Normalization Promotion Mechanism for Key Matters of 'Efficient Completion of One Thing'", clarifying the further play of the leading role of 'efficient completion of one thing', promoting the management and normalization of the list of key matters, and strengthening departmental collaboration and service integration in more fields and on a larger scale. The "one thing" of education enrollment, the "one thing" of enterprise information change, and the "one thing" of opening a catering restaurant... These "small matters" of government services are related to the "big article" of reform and benefiting the people. What is the current implementation status of this reform measure? The reporter conducted a visit and research. The guidance of "one thing" makes it more convenient for enterprises and the masses to handle affairs. "In the past, handling affairs required running multiple times, but now only submitting materials once is enough, which is too efficient. ”At the Zhongning County Government Service Center in Ningxia, Mr. Ma completed the entire process of business license application and tax registration in just half a day, achieving smooth enterprise establishment. The overall list of key items for "efficient completion of one task" covers the entire life cycle of the operating entity, from admission and operation, recruitment and employment, tax payment, to business development, engineering construction, and cancellation and exit. The 'One Thing' reform efficiently completes tasks that used to require multiple steps, a lot of materials, and a lot of time. It promotes the transformation of government service concepts, process reshaping, and departmental collaboration through small incisions, further reduces institutional transaction costs, and enhances the sense of gain for enterprises and the public. ”Professor Zheng Lei from the School of International Relations and Public Affairs at Fudan University said. In Jiujiang, Jiangxi, Cao Guangyao, a parent of Changhong Primary School students, couldn't help but praise the "one thing" for education enrollment. "Six years ago, when I applied for my eldest daughter's junior high education, I had to go to the school to confirm the materials, consult the enrollment policy at the Education Bureau, and go to the public security to open a registered residence certificate. The process was very cumbersome. ”Cao Guangyao said that this year, he enrolled his youngest daughter and authorized her with electronic credentials online. The system automatically completed information verification and material submission. Fill out "one form" and upload "one set of materials" to achieve "zero running" education enrollment processing; Presenting the "medical insurance code" can complete the entire process of appointment registration, report inquiry, outpatient payment, etc; Novice parents can complete the necessary procedures for the birth of their baby in the time of "feeding once"... Various regions and departments continue to enrich and expand the application scenarios of "one thing", providing more convenient government services for the public. It is reported that as of now, the 21 key tasks of "efficiently accomplishing one thing" launched in 2024 have been basically implemented, and the first batch of 12 key tasks in 2025 are accelerating their implementation, with a cumulative processing volume of over 100 million tasks. Recently, the second batch of key items list for 2025 was released, further focusing on the needs of enterprises and the masses, launching a series of service items and application scenarios such as "enterprise financing services", "overseas tourist shopping departure tax refunds", and "employment assistance for registered unemployed persons". Through the linkage of "One Network", cross regional and cross departmental services are more coordinated. At the Wujiang Pingwang Convenience Service Center in Suzhou, Jiangsu, Chen Tianrong from Huoqiu County, Lu'an, Anhui came to handle the one-time withdrawal of the balance of the pension insurance account. The staff of the "Cross domain Communication Window" made a video call to the Huoqiu County Administrative Service Center and provided relevant certification materials. In just over ten minutes, the balance had already been credited to the account. Screen to screen "enables cross provincial affairs, and" one card "covers more scenarios... Currently, the Yangtze River Delta" One Network Office "platform has opened more than 200 government services, breaking down regional barriers and making government services more convenient for the people and enterprises. Taking "efficiently accomplishing one thing" as the driving force, the national government service "one network" is accelerating its formation - on the national government service platform, dozens of themed service zones such as the "efficiently accomplishing one thing" key item service zone are clear at a glance, and the government services of 31 provinces (regions, cities), Xinjiang Production and Construction Corps, and more than 40 State Council department platforms are connected here; According to data, as of the end of June this year, the national integrated government service platform has initially achieved standardized services for 5.21 million service items and over 36000 high-frequency hot spot service applications, relying on the national integrated government service platform to create unique local government service ports in various regions. This has effectively promoted the "one-stop" offline services and "one-stop" online services for various regions and departments. Behind the efficient linkage of the 'One Network' lies the smoother flow of government data. Cross provincial enterprise migration registration in the Beijing Tianjin Hebei region, promoting information sharing and mutual recognition among departments in the three regions; Chongqing is building an integrated public data platform to promote the management of data resources in a single account; Hainan is focusing on connecting medical, medical insurance, and pharmaceutical data, establishing dynamically updated "three doctors" health records... Various regions are continuously breaking down data barriers to promote more efficient and convenient government services. We need to accelerate the implementation of the Regulations on the Sharing of Government Data, establish intensive and efficient channels for data sharing and interaction, leverage the efficiency of government services through data sharing, and better support economic and social development. ”Professor Meng Qingguo from the School of Public Administration at Tsinghua University said. The "One Chess" reform aims to comprehensively improve the efficiency of government services. From strengthening the construction of government service systems through multiple measures, to focusing more on the needs of the masses, and to exploring the empowerment of government services with digital intelligence... The reporter learned in the interview that various regions are using the "One Chess" reform thinking to promote the continuous improvement of government service efficiency. Establish sound mechanisms and continuously improve the system of institutional rules - Shanghai builds a data circulation system of "one table association", "one database sharing", and "one source processing"; Zhejiang has launched the "cloud based joint review" model, where companies can submit materials once and relevant departments can conduct online verification simultaneously; Hainan has released the "General Principles for Standardization of Government Service Matters", which promotes the realization of "indiscriminate acceptance and same standard handling" of the same matter with standardization as the driving force... "Various regions strengthen the construction of government service systems, unify service standards, coordinate service matters, and continuously improve the standardization, normalization, and convenience level of government services. ”Xu Guangjian, professor of the School of Public Administration of Renmin University of China, said. Demand-oriented, transforming "passive response" into "active service" - Walking into the Chongren County Government Hall in Fuzhou, Jiangxi, 36 color printed service guides are neatly arranged, with clear labeling of the process and materials for every matter from enterprise establishment to social security participation. "We set up a policy column on the Internet and regularly push Knowledge Q&A through WeChat official account to ensure that the policies reach the masses accurately and efficiently," said Huang Zhigang, the county head of Chongren County. Zheng Lei stated that various regions have gradually shifted from a "supply side" model centered on government functions to a "demand side" model guided by the needs of enterprises and the masses, making "one thing" go from "able to do" to "easy to do", which is a vivid manifestation of reform benefiting the people and serving the people. Technological innovation accelerates the empowerment of digital government construction - In Kunshan, Jiangsu, scanning the "Digital Government Portal" QR code can provide online management strategies for over 100 high-frequency issues; Urumqi, Xinjiang has launched the "instant batch" service, where artificial intelligence automatically verifies application information and achieves "instant batch" for eligible applications... New technologies such as artificial intelligence are deeply integrated with government services, activating more application scenarios for enterprises and the public, effectively promoting the transition of government services to "smart processing". The significance of the reform of 'efficiently accomplishing one thing' goes far beyond the scope of improving administrative efficiency, and it also promotes profound changes in the national governance system by reshaping government processes. Persistently handling every 'key small matter' related to people's livelihood and economic development is a solid path to realizing the 'greater good of the country' and serving the fundamental interests of the people. ”Huang Huang, Vice Dean of the School of Government Management at Peking University, said. (New Society)