Think Tank

Accompanying the economy requires supervision and supervision

2025-10-10   

Accompanying the economy brings new employment opportunities, service supply, and consumption scenarios. We should guide the accompanying economy towards standardization and specialization, truly becoming a heartwarming industry. Holiday travel without companions, with someone accompanying you; Elderly patients seeking medical treatment without their children by their side, with professional accompaniment; Playing online games to quickly improve skills, having game companions... In recent years, the companionship economy has emerged, and this emerging form of economic service covers various scenarios such as online chatting, companionship, as well as offline companionship for diagnosis, shopping, travel, and learning. Accompanying the economy brings new employment opportunities, service supply, and consumption scenarios, but also raises issues such as uneven service quality, lack of safety guarantees, and blurred ethical boundaries. While accompanying the rapid development of the economy, it also requires supervision and supervision. Accompanying the economy has a wide range of social needs. Many elderly people find the medical process complicated, unable to register with their mobile phones, unable to remember the route, and find it difficult to complete the medical process independently. Professional accompaniment not only assists the elderly in completing the medical process, but also provides certain comfort and support. Many young people have spontaneously formed a "culture of companionship", where various companionship services such as running, practicing, chatting, eating, and watching exhibitions are gradually commercialized and platformized. Taking accompanying travel as an example, consumers can receive more localized and personalized services. For people with companionship needs, companionship services can not only solve practical problems, but also provide emotional value; For those who provide companionship services, they can flexibly "monetize" their strengths, hobbies, skills, experience, etc. in a certain aspect, achieving a win-win situation between supply and demand. However, some problems that have arisen during the development of the accompanying economy have sparked many doubts and controversies. Private accompanying tour fees are opaque and lack standardized guarantees, and verbal agreements are prone to disputes; Professional accompaniment is not professional, lacks basic medical knowledge, and may also leak patients' personal information; Game companionship is suspected of commercial practice, inducing consumption, and even having gray areas. Both the supply and demand sides of the accompanying economy need rights protection, and service providers may face risks such as service disputes, cost disputes, and responsibility allocation; Employers may be dissatisfied with service quality, service fees, etc. but find it difficult to protect their rights. If a personal safety accident occurs, both parties will also have issues such as responsibility allocation. Therefore, it is necessary to safeguard the rights and interests of both the supply and demand sides of accompanying services from the perspectives of systems, regulation, etc. The Internet platform is an important starting point for strengthening economic supervision. The popularity of the Internet has provided convenience for accompanying economic development, enabling the supply and demand sides to quickly connect on the network platform. The platform is not only an information intermediary, but also responsible for reviewing the qualifications of practitioners, such as strictly prohibiting minors from being recruited as game companions. Regulatory authorities should include the accompanying services provided by the platform in their regulatory scope, clarify the platform's audit obligations, and improve the corresponding credit evaluation mechanism. If relevant platforms want to truly expand the accompanying economy, they also need to continuously strengthen management. They can consider providing functions such as "service process recording and filing" and "one click alarm" according to specific usage scenarios. The industries involved in accompanying the economy also require iterative upgrading of regulatory measures. In March of this year, the Chengdu Municipal Human Resources and Social Security Bureau, the Chengdu Municipal Health Commission and other units issued the first batch of national "Professional Ability Certificates for Accompanying Medical Services". In May of this year, the China Association for Social Welfare and Elderly Care Services, together with 22 units including service platforms, issued the "Elderly Companion Service Standards", which stipulated service processes, safety rules, complaint mechanisms, etc. Regulatory authorities, industry associations, and other parties are making efforts, and elderly care services are entering a new stage of standardized and specialized development from "wild growth". Accompanying services are diverse and involve many industries, and relevant parties should closely follow market changes to improve supervision. The prospect of accompanying economy is broad, and some institutions predict that the market size of China's accompanying economy will reach 50 billion yuan by 2025. To promote the sustained, healthy and orderly development of the accompanying economy, relevant laws, regulations, standards and norms should be improved, external supervision and industry self-discipline should be strengthened, and the accompanying economy should be guided towards regularization and professionalization, truly becoming a heartwarming industry. (New Society)

Edit:Luo yu Responsible editor:Jia jia

Source:people.cn

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