Now it's great, you don't have to worry about parking anymore. "When residents of a residential area in Xicheng District, Beijing saw the parking plan jointly agreed upon by the police station and relevant enterprises, they couldn't hide their excitement. This is a typical old residential area, where residents have repeatedly called the 12345 citizen hotline due to the problem of disorderly parking. After receiving the demand, the police station took the initiative to work with the street, urban management and other departments to jointly develop a plan, coordinate with surrounding units, and successfully promote the opening of the parking lot near the commercial park to residents of the community at a suitable price, effectively alleviating the parking problem. As a unit with a large number of "immediate handling of complaints" demands in Beijing, the response rate, resolution rate, and satisfaction rate of the Beijing Public Security Bureau have consistently maintained an excellent level in recent years. In recent interviews, reporters found that the work of handling complaints immediately by Beijing Public Security has never been based on facts, but rather adheres to the guidance of public demands, takes innovative mechanisms and internal and external linkage as paths, and actively integrates into the social governance system. In the process of deepening the construction of the Law Enforcement and Case Management Center 2.0, the "Beijing Model" for rapid handling of minor crime cases and innovative measures for juvenile policing have provided new ideas to respond to the new situation and problems of social development; Exploring the establishment of a mechanism for resolving conflicts and disputes through the combination of a case handling center and multi-party collaboration provides a new path for substantive prevention and resolution of social conflicts. The difficulty of handling complaints immediately lies in the Beijing Municipal Public Security Bureau. "Daily monitoring, weekly reporting, and monthly analysis" are the normalized mechanisms for handling complaints immediately. Every day, week, and month, the Legal Affairs Corps of the Municipal Public Security Bureau will report the overall situation of 12345 dispatching, the "three rate" assessment, and the problems discovered by each unit to the whole organization. Regularly reporting information and supervising work is one aspect, but more importantly, by summarizing and analyzing demands, it can accurately guide various units to carry out their work. ”Jin Guo, the captain of the Legal Affairs Team of the Beijing Municipal Public Security Bureau, introduced that in addition to monitoring at fixed time nodes, the Beijing Public Security Complaints Handling Platform will also summarize high-frequency appeals throughout the year and set up a targeted "monthly question" to focus on tackling key issues raised by the masses. In August, an implementation plan for noise control in public entertainment activities, led by the Environmental Food and Drug Brigade of the Municipal Public Security Bureau, was issued. Subsequently, all relevant units of the whole organization, under the leadership of the Environmental Food and Drug Brigade, launched a concentrated attack on the problem of decoration noise disturbance to the public. This control is the "monthly issue" project of that month. The Environmental Food and Drug Brigade took the initiative to coordinate with the Beijing Municipal Bureau of Ecology and Environment, the Bureau of Landscape Architecture, and other units to jointly issue documents to promote the resolution of deep-seated problems. At the same time, they guided grassroots units to unite with local authorities, gather governance forces, and respond to the voices of the masses to the greatest extent possible. Jin Guo told reporters that many social problems cannot be solved by the public security alone, and require coordination among multiple departments and comprehensive measures. To this end, the Beijing Municipal Public Security Bureau, on the one hand, has constantly strengthened two-way exchanges with the Citizen Service Center, and has provided a prepared statement on high-frequency issues such as registered residence management and handling of public related economic cases, so that the masses can obtain accurate policy guidance at the first time; On the other hand, by improving the joint consultation mechanism between the functional departments of the bureau and the municipal committees, bureaus, sub bureaus and district governments, police stations and local streets, strengthening policy research, and carrying out collaborative handling, cross departmental demands can also be effectively resolved. Starting from January 1, 2025, the "Measures for the Implementation of the Animal Epidemic Prevention Law of the People's Republic of China in Beijing" will officially come into effect, which improves and refines the management responsibilities of stray dogs and other animals, providing clear basis for frontline law enforcement. Behind this legislation, it integrates the rich practical experience of Beijing Public Security in continuously promoting the "one question per month" system for handling complaints, mobilizing various parties to carry out stray dog management, and the legislative suggestions proposed based on this. Relying on the center to optimize the governance of minor crimes, an accountant named He took advantage of his position to embezzle more than 70000 yuan from a company. After being summoned to the Law Enforcement and Case Management Center by the Xicheng District police, He confessed to the crime and the case was transferred to the procuratorial organ for review and prosecution on the same day. The next morning, the court held a trial and made a judgment in the expedited court of the Xicheng Public Security Bureau Law Enforcement and Case Management Center. This is the first minor economic crime case in the country to be handled using the "48 hour fast track" procedure, and the entire process of "investigation, prosecution, and trial" only took 32 hours. Liu Yan, political commissar of the Legal Affairs Department of the Beijing Municipal Public Security Bureau, said that in recent years, the structure of criminal offenses has undergone profound changes, with a significant increase in the number of minor crimes. The governance of minor offenses has become a key part of the construction of a rule of law public security. In 2017, Beijing Public Security, relying on the Law Enforcement and Case Management Center, and in conjunction with the procuratorial and judicial organs, pioneered the "48 hour full process case closure and fast track" model nationwide, promoting the exploration of light crime governance to enter the "fast lane". As of now, Beijing has expanded the scope of "48 hour fast track" cases from the initial single dangerous driving to 28 charges including some economic crimes. At the same time, cases of non prosecution for minor offenses and cases pending bail have also been processed quickly in the center. Entering the Law Enforcement and Case Management Center of Chaoyang Public Security Bureau, the reporter saw that the public security, procuratorial, and judicial organs in Chaoyang District have each formed a rapid response team and physically entered the office. The center has a specialized area for expedited handling of minor criminal cases, which includes a criminal expedited court, a non prosecution announcement room, and a duty lawyer's office. The integration of space enhances coordination, supervision, and restraint. This is also the earliest case handling center in the city to establish a "one-stop" handling model for minor criminal cases. In order to promote the orderly progress of work, the public security, procuratorial and judicial departments of Chaoyang District jointly issued relevant documents to promote the rapid adjudication and handling of minor criminal cases, which put forward clear requirements for unified evidence standards, optimized case handling processes, strengthened quality supervision, and improved cooperation efficiency, providing a clear 'roadmap' for 'one-stop' handling. ”Zhou Li, political commissar of the Law Enforcement and Case Management Center of Chaoyang Public Security Bureau, said. It is reported that Beijing Public Security has taken the governance of minor crimes as a breakthrough point in promoting the construction of the Law Enforcement and Case Management Center 2.0, adopting the "48 hour fast track+relatively non prosecution+ordinary procedure fast track" model, and improving the fast track handling mechanism for minor crime cases. Since the beginning of this year, more than 2200 cases have been entrusted to the Case Handling Center for fast track handling, improving efficiency and effectiveness while ensuring the quality of cases, effectively safeguarding the legitimate rights and interests of both parties. At the same time, Beijing Public Security has incorporated all cases involving minors into the law enforcement and case management center, set up standardized case handling venues, implemented specialized centralized handling, and fully introduced judicial social workers. It has created a "three party joint management" model of admonishment and assistance for illegal minors by public security, guardians, and social workers. It has also continuously improved the effectiveness of juvenile delinquency governance by admonishing parents who neglect their guardianship and ordering them to receive family education guidance. The Chaoyang Public Security Bureau received a report from Guo that his road bike worth over 10000 yuan, which was parked at the entrance of his unit, was stolen. After investigation, the police quickly found the suspect Li and summoned him to the law enforcement case management center. Li truthfully confessed to the theft. Guo, who was able to retrieve his bicycle, found that it had been damaged and demanded compensation from the suspect. Previously, the civil compensation part needed to be resolved by the victim through criminal incidental civil litigation and other means. In order to better protect the legitimate rights and interests of the victim, Chaoyang Public Security Bureau, with the concept of 'taking a step forward to solve the problem' and the support of the District Judicial Bureau, attempted to move the multi-dimensional mediation work station into the law enforcement case management center. ”Zhou Li told the reporter that the people's mediators stationed in the center carried out pre litigation mediation for the civil part of minor crime cases to realize the integration of case handling and conflict resolution. For Guo's civil compensation request, mediation was carried out by the people's mediator stationed in the case handling center, and the suspect Li paid compensation on the spot. After the case was transferred to the procuratorial organ for review and prosecution, Li was lawfully decided not to prosecute. At the Daxing Public Security Bureau, the conflict resolution mechanism of the Law Enforcement and Case Management Center has been extended to the grassroots level, and the "Lawyer Mediation Studio" has moved into the Yizhuang Police Station. By inviting legal professionals to cooperate with police officers in conducting joint investigations into conflicts, a large number of conflicts and disputes are resolved on-site at the front end, and the "troubles" of the masses are promptly and effectively handled. Punishment is not the goal, education and dispute resolution are the original intention. ”Liu Yan said that the Beijing Municipal Public Security Bureau fully utilizes the advantages of integrating political and legal resources in the Law Enforcement and Case Management Center, and creates a "center platform+multi-party collaboration" mechanism for resolving conflicts and disputes. Each district's public security bureau actively connects with the district's procuratorate, judiciary, and lawyers' association, and establishes a diversified mediation committee in the case handling center, which is jointly participated by public security, procuratorate, court, people's mediators, lawyers, etc. For cases that meet the scope of criminal reconciliation and public security mediation, as well as cases where the parties' conflicts and disputes are prone to escalation and intensification, all parties participate in mediation and resolution at different stages of the case according to their responsibilities, maximizing the repair of social relations and promoting "case settlement, matter resolution, and people's harmony". Since the beginning of this year, this mechanism has successfully resolved over 320 conflicts and disputes. (New Society)