Major airlines to increase transportation capacity and improve service guarantee level in Guangdong during the 2026 Spring Festival travel rush
2026-02-03
The 2026 Spring Festival travel rush will begin on the 2nd. The reporter learned from major air transport units that in order to serve the growing demand for passenger travel in Guangdong, major airlines have increased their capacity investment and taken multiple measures to improve their service guarantee level. It is reported that during this year's Spring Festival travel rush, Air China plans to operate 16 routes departing from Guangzhou, with more than 50 daily flights arranged. The proportion of wide body aircraft investment exceeds 40%, and a total of 10 additional capacity flights will be added in popular cities such as Beijing, Tianjin, Chengdu, Dazhou, Wanzhou, and Urumqi, effectively expanding route coverage and improving transportation capacity. To cope with the increase in passenger flow, China Eastern Airlines has increased the number of seats invested in Guangdong during this year's Spring Festival travel rush by over 100000 year-on-year, with an increase of 8.43%; Approximately 8100 flights were executed, representing a year-on-year increase of approximately 5.11%; It is expected to transport 1.28 million passengers, a year-on-year increase of 8.21%. According to the current ticket sales situation at various airports in Guangdong, the passenger flow for returning home, visiting relatives, students, and traveling during the 2026 Spring Festival travel rush has formed a superimposed trend, and ticket bookings have recently seen a significant increase. To meet the travel needs of passengers, China Eastern Airlines has increased its flights to and from Xi'an, Kunming, Chengdu, Lanzhou, Taiyuan, and Nanjing in Guangzhou; We have encrypted flights between Dali, Taiyuan, and Wuhan in Shenzhen, and added direct flights between Shenzhen and Harbin; We have encrypted flights between Kunming and Shanghai Hongqiao in Zhuhai; In the booming Chaoshan market in recent years, new or encrypted flights have been added to and from Shanghai, Chengdu, Nanjing, Zhengzhou, Beijing, Ningbo, Kunming, Nanchang, Lanzhou and other places; Encrypt flights between Zhanjiang and Nanjing, Shanghai, Wuhan, Nanchang, and Chengdu; Add flights to and from Shanghai Pudong in Meizhou. On the other hand, this year's Spring Festival travel rush has also been positively affected by the long holiday season for returning home and visiting relatives, especially the "secondary travel" mode of "returning home to visit relatives first and then going out for tourism" will be more common. China Eastern Airlines is expected to experience a significant peak in travel before and after the holiday season. China Southern Airlines, headquartered in Guangzhou, plans to operate over 126000 passenger flights during this year's Spring Festival travel rush, including approximately 13000 overtime flights on over 260 routes. This year's Spring Festival travel rush, major airlines have further improved their service guarantee level. China Southern Airlines has launched the "Instant Boarding" service on all domestic flights at its Guangzhou hub. For passengers without checked baggage, this service eliminates the check-in cut-off time requirement, and passengers only need to complete check-in, security check, and boarding before the flight gate closes. At the same time, China Southern Airlines has deployed 115 self-service boarding gates at 54 domestic boarding gates in the Guangzhou hub to improve boarding efficiency during peak hours. For wheelchair passengers, unaccompanied children, special elderly passengers, pregnant women and other groups, we have launched the "Warm Companion" full process service, providing one-stop services such as exclusive counters, check-in guidance, and waiting areas. The Ground Services Department of China Eastern Airlines Guangdong Branch has strengthened its duty force at Terminal 3 of Baiyun Airport, providing refined and humanized service guarantees for different passenger groups: during peak check-in periods and flight intensive periods, dynamically deploying duty directors and guidance personnel. With the transfer of international flights from Guangzhou Baiyun Airport to T3 terminal, China Eastern Airlines has further optimized its international and domestic transit processes. In order to enhance operational support capabilities, Air China Guangdong Branch has developed response plans from multiple dimensions such as weather analysis, operational plans, and external environment. Through strengthening consultations, scientifically allocating flight resources, optimizing support processes, and other forms, it is fully committed to maintaining smooth and orderly operations during the Spring Festival travel rush. In terms of passenger services, Air China Guangdong Branch focuses on full process services and has launched a series of heartwarming measures, including strengthening passenger guidance and diversion, shortening passenger waiting time for boarding; Provide hands-free baggage change services within security checks; For special groups such as first-time passengers, unaccompanied children, and the elderly, dedicated service counters will be set up to provide one-stop care services such as priority check-in. (New Society)
Edit:He Chuanning Responsible editor:Su Suiyue
Source:ChinaNews
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