Law

Beijing Municipal Market Supervision Bureau cracks down on typical cases of false ticket grabbing on the platform. "Acceleration" and "priority" ticket grabbing are allicks, don't be fooled

2026-02-09   

As the Spring Festival approaches, some "ticket-grabbing tools" claim to obtain train tickets through means such as "all- ticket grabbing," "dedicated ticket grabbing," and "ultra-fast ticket grabbing," charging "ticket-grabbing fees" ranging from 10 yuan several dozen yuan. Are these ticket-grabbing functions really what they claim to be? The Beijing Municipal Market Supervision Administration has cracked down on a typical case of "ticket grabbing" on a platform. The so-called "platform ticket grabbing" on the involved platform is actually the official waiting list of the 12306 system Various so-called ticket-grabbing methods are actually consumer traps that deceive and mislead passengers. "Platform ticket grabbing" is actually official waiting list. "ing list purchase" is an official ticket purchasing service launched by China Railway. After train tickets are sold out, passengers can submit a waiting list order for free through the Railway 1306 platform. When there are leftover tickets, the 12306 system will automatically fulfill the waiting list orders in the order of the time of the order' validity. According to the investigation, the "dual-channel ticket grabbing" advertised by the involved platform claims "dual channels of waiting list purchase leftover ticket monitoring, faster ticket grabbing and higher success rate," but according to the rules of the Railway 12306 platform, when there is a waiting list order, there will be no leftover tickets for purchase. This "dual-channel ticket grabbing" actually uses the passengers' personal 12306 accounts to submit waiting list orders on the official website. Ultra-fast acceleration" does not speed up. After the train tickets are sold out, third-party ticket-grabbing platforms still claim to provide consumers with various "eleration packages" ranging from 10 yuan to 50 yuan, corresponding to "bandwidth" ranging from 200M to 1000, claiming that the ticket-grabbing speed will be faster and the success rate will be higher after purchasing the "acceleration package." In fact, in the case where the for the train have been sold out, there are no tickets to grab, and the third-party ticket-grabbing platforms have not implemented any ticket-grabbing behavior, so is impossible to achieve the acceleration effect.

"Ticket Monitoring" is unreliable. During the investigation, law enforcement officers found that the "Ticket Monitoring" function of the platform, which claimed to provide real-time monitoring of available tickets and immediate snatching when tickets become available, in fact, could not achieve the real-time monitoring function it. It could only obtain public information by constantly refreshing the pages of the Railway 12306 platform through technical means, unable to obtain or lock ticket sources in advance, monitor the distribution of available tickets to the waiting list. "Waiting List" changes from free to paid. The "All-Round Ticket Snatching" and "Dicated Ticket Snatching" services sold by the involved platform would charge different fees. After consumers paid for them, the platform would turn on "Waiting List Ticket Purchase" for users had logged in to the 12306 platform. This essentially packages the free waiting list into a paid service, using misleading and deceptive promotions such as "faster ticketatching" and "higher success rate" to induce consumers to pay additional fees, increasing travel costs. A relevant person in charge of the Beijing Municipal Market Supervision and Law Command Team stated that the Railway 12306 platform is the official and only online ticket purchasing platform of China Railway. After the platform launched the "Waiting List Ticket" function in 2018, the various third-party ticket snatching platforms on the internet could not change the "Waiting List Ticket Purchase" rules of the Railway12306 platform, and could not achieve the purpose of purchasing tickets in advance or preferentially. The Beijing Municipal Market Supervision Bureau reminds consumers: thepriority ticket snatching" and "accelerated fulfillment" functions advertised by the ticket snatching software are misleading and deceptive. Existing ticket snatching software cannot break through waiting list rules of the official 12306 platform, nor can it increase the success rate of ticket purchasing. The so-called "acceleration" and "priority are all marketing gimmicks. Consumers should enhance their awareness of prevention and beware of being cheated. (Liaoxin News Agency)

Edit:Chenjie Responsible editor:Jiajia

Source:people.com.cn

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