'No disturbance, no response to requests' - Observations on Shenzhen's continuous optimization of the business environment
2026-02-09
A list of 744 "no matter what, no disturbance" regulatory items has been released, with a 62% reduction rate for government and enterprise burdens. Quality standards support industrial transformation and upgrading, strengthen intellectual property work, escort business entities to create greater economic and social value, promote reforms such as agricultural product quality grading, and cultivate high-quality development momentum for industries... According to research conducted in Shenzhen, in recent years, the local market supervision industry has been continuously promoting progress in reform and innovation. The total number of business entities has exceeded 4.6 million, and the entrepreneurial density ranks first in the country. The superior business environment ecology of "no disturbance, no response" has helped the "City of Innovation" to burst into vitality. In December 2025, 12 departments in Shenzhen jointly issued a list of 385 cross departmental comprehensive supervision "no matter what, no disturbance" items, covering 17 business areas such as contracts, auctions, culture and sports, and fire protection, which have attracted widespread attention. In July of the same year, the Shenzhen Market Supervision Bureau released the first batch of 359 "no disturbance" items list, promoting a year-on-year decrease of 36.4% in the number of inspections for entering enterprises. The 'no disturbance' list mainly refers to matters with minor consequences of illegal activities that enterprises can independently regulate and manage, or can be regulated through modern technologies such as network monitoring, remote video, and artificial intelligence (AI). After being included in the list, except for situations such as unified deployment by superiors, receiving illegal clues or reports, relevant departments will no longer conduct separate on-site inspections of enterprises in principle, aiming to reduce interference with the normal operation of enterprises and help business entities focus on development. ”The relevant person in charge of the Shenzhen Market Supervision Bureau said. In the past, welcoming inspections was like rushing to the scene, but now service is like ordering food. ”Many business leaders have praised this. Statistics show that during the 14th Five Year Plan period, the local government continued to reduce duplicate inspection tasks, resulting in a 62% reduction in the burden on government and enterprises. Not only should we not disturb everything, but we should also respond to every request. Previously, when applying for a business license, simply naming and filling out forms was a headache for companies. To avoid duplication of names, it may take about ten attempts. In order to address the pain points of business entities, Shenzhen has developed and launched the government application "Shenxiaozhu" with AI intelligent declaration function. "Chat while doing" understands user intentions, intelligently recommends names, and automatically fills out forms. The processing time has been greatly reduced from the original 30 minutes to as fast as 3 minutes. In the eyes of many industry insiders, a good business environment is like a towering tree, reducing the burden on business entities by 135 million yuan by 2025, deepening the reform of "separation of certificates and licenses", and reforming 48 approval items. "One window access for enterprise establishment" promotes the realization of "one form application, one window access, and one day free completion" for the establishment, change, and cancellation of domestic and foreign enterprises. When enterprises do not need it, it does not interfere too much and allows them to spread their wings and soar. When enterprises need it, it provides nutrients and shields them from wind and rain. It is reported that Shenzhen focuses on serving the high-quality development needs of the "20+8" industry, accelerating the construction of a high-level and high-quality infrastructure system, and a group of Shenzhen enterprises have won significant competitive advantages with solid internal strength. During the 14th Five Year Plan period, Shenzhen has focused on reform and innovation, achieving a new leap in the business environment. Multiple reform experiences such as commercial system and comprehensive supervision have been promoted nationwide. Currently, the total number of operating entities in Shenzhen has reached 4.65 million, with high levels of enterprise activity and the highest entrepreneurial density in the country. Promoting the "activation" of intellectual property, empowering innovation and improving quality, Shenzhen has a lively atmosphere for scientific and technological innovation, and the number of PCT international patent applications has been among the top in the country for many consecutive years. In recent years, the local government has promoted reform and innovation, activated dormant intellectual property, and continuously strengthened intellectual property protection. The scale of intellectual property pledge financing has exceeded 170 billion yuan. The last mile of intellectual property transformation has become smoother. In August 2025, a data intellectual property service trust jointly established by Yachang Culture, Shenzhen Longhua Drainage Co., Ltd., Chengcheng Intelligent Data Technology (Shenzhen) Co., Ltd., and China Resources Shenzhen Guotou Trust Co., Ltd. This innovative model covers fields such as culture and art, urban governance, and agricultural technology. The relevant person in charge of China Resources Shenzhen International Investment Trust Co., Ltd. said that this model takes the implementation license of data intellectual property rights as trust property, and achieves risk isolation through "independent custody and centralized management". At the same time, it introduces external cooperation agencies to explore innovative operation modes such as data intellectual property transaction execution, pricing and equity participation, and establishes a reasonable income distribution mechanism, which also lays the foundation for future securitization issuance of data assets. Intellectual property public services have been further optimized. 179 intellectual property protection workstations have been established in industry associations, chambers of commerce, industrial parks, etc. in Shenzhen, forming an intellectual property social "governance network" covering key industries, key parks, and key markets throughout the city. The solid intellectual property protection ecosystem has reduced costs and empowered development for enterprises. The head of a high-tech enterprise stated that the company needs to expand into overseas markets. With the assistance of Shenzhen's intellectual property public services, a comprehensive plan for intellectual property risk assessment and response has been improved, and the company's performance has grown rapidly in recent years. Intellectual property cooperation in the Greater Bay Area has become even closer. In October 2025, the "CITIC Securities Shenzhen Dan Group No. 3 Intellectual Property Asset Support Special Plan (Hetao Shenzhen Hong Kong Science and Technology Innovation Cooperation Zone)" was officially listed on the Shenzhen Stock Exchange. This product has an issuance scale of 42 million yuan, achieving the "dual cross-border" innovation of intellectual property securitization through "cross-border pledge of intellectual property rights+cross-border subscription of Shenzhen Hong Kong funds". Shenzhen Hailiang Technology Co., Ltd., as one of the participating enterprises, completed overseas pledge registration of its subsidiary's authorized patents in Hong Kong Intellectual Property Department, and then applied for financing from Shendan Group as an effective credit enhancement basis for domestic financing. The financing funds obtained will be used for Hailiang Technology's investment in the "Deep Space City" low altitude transportation project located at Futian Port. The rapid financing support obtained through cross-border pledge of intellectual property rights plays a key role in the company's overseas layout. ”Hu Jianping, founder and chairman of Hailiang Technology, said. Breaking through the bottleneck of people's livelihood and cultivating development momentum. When consumers face a wide variety of agricultural products with vastly different qualities, "not knowing how to choose" and "not daring to choose" often become a problem. A grade label and QR code are affixed to an apple, and citizens only need to scan it to obtain a "medical examination report", with clear traceability, crispness, sweetness, and more. This is a pilot project for agricultural product quality grading recently promoted by Shenzhen's innovation, which not only provides consumers with better choices, but also promotes the upgrading of the industry and drives the high-quality development of the entire agricultural chain. The relevant person in charge of the Shenzhen Market Supervision Administration stated that through the classification of agricultural product quality, it is conducive to helping domestic high-quality agricultural products go global. To improve the level of people's livelihood security, we need to ensure that consumers can eat with peace of mind, and more importantly, we need to ensure that consumers can use it with peace of mind. Previously, in some places, there were occasional incidents of pre paid consumer rights being damaged due to being stuck in one's hands but losing the store. Prepaid consumption, which should have brought discounts and convenience, has caused many people to feel discouraged due to issues such as merchants running away and difficulty in refunds. In recent years, Shenzhen has promoted the comprehensive management model of prepaid consumption by issuing the "Compliance Guidelines for Prepaid Business Activities", widely promoting the "Prepaid Code Check" merchant information query platform, and advancing the supervision of digital RMB funds. Currently, 22 "Prepaid Worry Free" commercial districts have been built, and 5850 digital RMB contracted merchants have been promoted, with a cumulative supervision fund of 5.364 billion yuan, building a solid defense line for consumer fund security. Data shows that the number of prepaid consumer disputes in Shenzhen will decrease by nearly 30% year-on-year in 2025. With the continuous optimization of the business and consumption environment, as well as the continuous improvement of consumer expectations and confidence, the "Innovation City" economy has a stronger momentum of seeking progress while maintaining stability. (New Society)
Edit:He Chuanning Responsible editor:Su Suiyue
Source:Xinhua
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