Think Tank

The governance inspiration for the "regularization" of boxed meal stalls

2026-02-11   

[Key words] Box lunch stall became a regular worker [Event] A braised pork stall owner near a construction site in Jiulonghu Town, Zhenhai District, Ningbo, Zhejiang, became popular on the Internet by virtue of the interaction between real materials and warm hearts. After learning that it has long-term business plans, the local community took the initiative to coordinate with urban construction, urban management, and municipal supervision departments to launch joint services, quickly designated fixed business areas, and provided full guidance on license processing. Not long after, the business license was successfully delivered, causing the small stall to gain even more smoke and fire in standardized operations. Finding the best balance between standardized management and humanistic care is an important issue in grassroots governance and a "touchstone" for testing the wisdom and methods of governance. The community took the initiative to provide services and coordinated with multiple departments to provide full guidance, enabling a boxed meal stall to achieve compliant operation, providing a vivid example for this proposition. To solve problems accurately, the first step is to actively listen to the voices of the people. In the past, conflicts between mobile vendors and law enforcement officials have emerged in some places, largely due to the existence of a "one size fits all" governance model. Neglecting needs makes it difficult to cure the problem, and if the methods are simple and crude, it may also trigger emotional opposition. The successful "regularization" of boxed meal stalls is due to a shift in governance mode from being blocked to being lax. To avoid being punished in case of incidents, we should provide timely services and flexible law enforcement, which not only maintains the bottom line of legality and compliance, but also protects the livelihoods of the people, making governance full of human touch. A small step forward in listening is accompanied by a correct view of political achievements and a scientific methodology. For example, taking the "iron foot" step - Nanchuan District in Chongqing collects public opinion through road offices, questionnaire surveys, and other methods to understand the distribution and business characteristics of tourist stalls. It scientifically sets up "tidal stall areas" and provides free stalls, providing stable business space for suburban farmers. For example, making good use of "big data" - Shanghai 12345 hotline to dig deep into demand data, sort out risks and hidden dangers, predict people's livelihood needs, and promote the shift from post treatment to "treating before the disease" in governance. Only by adapting to local conditions and utilizing various methods and approaches can governance be precise and efficient. System thinking is also an important support for improving governance efficiency. The operation of a small boxed meal stall involves multiple aspects such as site planning, food safety, and license processing. Only by breaking the isolated division of "each managing one stall" and achieving cross departmental collaborative governance can we effectively solve the problem of fragmented governance through mutual "supplementation". Social governance often involves many professional issues. Adhering to a systematic approach and allowing professional departments to form a joint force can better meet the diverse needs of people's livelihoods. For example, Hebei focuses on the problem of newborn birth services, integrating multiple departments such as health, public security, and medical insurance, and launching a "one-stop" joint service model for birth, allowing the public to run fewer errands and handle affairs more efficiently; Gansu has established a "three investigation docking" mechanism of prosecution investigation, police investigation, and visit investigation. The comprehensive governance center can coordinate departments such as letters and visits, judiciary, etc., concentrate efforts on mediating and resolving conflicts and disputes... Faced with a myriad of issues, it is necessary to clench fingers into fists to allow warm care to reach the "nerve endings". Ultimately, a dialectical view of "management" and "assistance" is a compulsory course for all rulers. Although 'management' and 'assistance' may seem to have their own focuses, they are actually unified in the original intention of serving the people, and are an organic whole that complements each other. Only with both empathy and bottom line thinking can we successfully solve every small matter related to people's livelihood, and better achieve the integration of standardized management and humanistic care. There is no fixed formula for governance. We hope that more places and departments will base themselves on reality, adapt to local conditions, and create more "win-win situations" that people enjoy, so that the happiness of the masses can continue to thrive. (New Society)

Edit:Luoyu Responsible editor:Wang Erdong

Source:people.cn

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